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It is the practice of the Provo City Library to retain certain records from year to year. Retention of patron records may be in the form of print or electronic media.
| Record | Retention Period |
| Patron Information | Permanent, or 3 years if inactive. |
| Library Card Applications | Shredded after Library staff ensures that the data has been entered in correctly. |
| Circulation Information | Once a patron account is deleted, all check out and payment history is deleted with the account. Check out history is retained so patrons are able to see their own check out history. Refer to the Privacy Statement to see how we keep your library record confidential. |
| Credit Card Information | Payments are encrypted to protect financial information and credit card data is not retained by the Library. |
| Library Computer Login Information | Deleted each night after the Library closes. |
If you are experiencing issues accessing information on our website, or need further assistance, please contact information@provolibrary.org.
