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It is the practice of the Provo City Library to retain certain records from year to year. Retention of patron records may be in the form of print or electronic media.

 Record  Retention Period
 Patron Information  Permanent, or 3 years if inactive.
 Library Card Applications  Shredded after Library staff ensures that the data has been entered in correctly.
 Circulation Information  Once a patron account is deleted, all check out and payment history is deleted with the  account.
 Check out history is retained so patrons are able to see their own check out history.
 Refer to the Privacy Statement to see how we keep your library record confidential.
 Credit Card Information  Payments are encrypted to protect financial information and credit card data is not retained by the
 Library Computer Login Information  Deleted each night after the Library closes.


Board of Directors
Provo City Library
Approved January 8, 2020